How to Find a Quality Pest Management Professional

• Ask your neighbors, family, and friends. They can let you know about a company that they have done business with.
• Check the Oregon Department of Justice/Consumer Division by calling their toll free number 1-877-877-9392. They can inform you about any complaints that have been filed about a company of interest.
• Contact the Oregon Department of Agriculture at 1-503-986-4635 to be sure the company is fully licensed, insured, and free from violations.
• Is the company a member in good standing of the Oregon Pest Control Association and the National Pest Management Association? Do they actively participate in continuing education, attend meetings and adhere to the code of ethics?
• Look for the Quality Pro logo. Companies that have been awarded the Quality Pro mark of excellence have met superior industry standards that include:
  
  
  • Practicing environmentally responsible pest control
  • Employing only highly trained, credentialed employees
  • Maintaining licensing and insurance requirements
  • Advertising truthfully and ethically
  • Maintaining high employment standards by checking employee references, driving history, and criminal backgrounds
  • Maintaining a drug-free workplace
• Quality Pro companies are required to maintain these high standards.
• Is the company representative professional in appearance? Is their vehicle clean and well equipped?
• Can the company representative answer your questions? If not, are they willing to research for you to find the necessary information?
• Inquire as to how long the company has been in business. Also, feel free to ask the individual how long they have been with the company.